Quality Policy

Quality Policy

We continue building on the firm foundations laid in 1998. Our objective is to further open our doors to the world, to be pioneers in enhancing the standards of our country. Our foremost policy in offering our modern, outstanding, and innovative vision to guests and shareholders is to ensure that:
• Employer/customer requests are directed to the relevant service personnel and that these requests are completely fulfilled,
• Communication channels are established between the employer/customers and subcontractors/shareholders and that this communication is effected flawlessly,
• Modern and efficient methods, technologies, information and management systems are used, and that necessary research and investments are made,
• The legal arrangements and the obligatory standards of the country where operations are carried out are complied with,
• As a consequence of the analysis and development of work processes, improvement activities are naturally rendered by employees
• TAV will continue its fast and powerful growth in accordance with re-structuring plans. Our doors will continue opening to the world.

Useful Information

Shopping & Dining
Shopping & Dining

See the full range of shops in our shopping universe. At the airport you'll find a great selection of shops within fashion, electronics, design and souvenirs

Parking
Parking

Your way to a secure parking space! Benefit from the attractive online parking offers of Milas Bodrum Airport

Flight Information
Flight Information

Real-time information of arrival and departure flights at Milas Bodrum Airport

Frequently Asked Questions

Luggage Custody Service is not  available.
Please click here for details on liquid restrictions.
Visa Office is located at the International Terminal Arrivals Floor, before the passport control (on the west side). It is open 24/7. Tel no: 0 252 511 1131
For detailed information on customs procedures you can either visit http//gumrukrehberi.gov.tr or call +90 252 511 1000 Ext.: 1765.
There is no connection between the two terminals; it is a 5-minute walk.
There is no area where you can rent a mobile phone. To purchase a SIM card, you can visit the Vodafone store in the domestic departures hall or the Turkcell, Vodafone, and Turk Telekom stores in the international arrivals hall.
As of January 1, 2025, the printed Overseas Departure Duty stamp application has been abolished. You can make your Overseas Departure Duty payments through the Digital Tax Office, the GİB Mobile Application, internet and mobile branches of participating banks, cash desks and ATMs, PTT, tax offices, or the payment desks and kiosks at the airport.

Note: The departure duty payment must be made before the passport control.

Please go to Tax-free desks located on the international terminal departures floor to complete the required transactions.
TAV Lost & Found offices provide service 24/7 at the information desks of domestic and international terminals.

Telephone: 0252 511 10 00

There is no hairdresser service in our terminals.