Quality Policy

Quality Policy

We continuously improve quality and standards of our terminal which is the "pearl" of the Aegean.”

Our goal is to have a pioneering role in advancement of the standards of our country. Our foremost policy in offering our modern, outstanding, and innovative vision to our guests and stakeholders is to ensure that;

  • Customer requests are directed to the relevant departments and are completely fulfilled,
  • Communication channels are established between the customers and subcontractors/stakeholders and that communication is effected flawlessly,
  • Modern and efficient methods, technologies, information and management systems are used, and that necessary research and investments are made,
  • As a consequence of the analysis and development of work processes, improvement activities are naturally rendered by employees.

Useful Information

Shopping & Dining
Shopping & Dining

See the full range of shops in our shopping universe. At the airport you'll find a great selection of shops within fashion, electronics, design and souvenirs

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Parking
Parking

Your way to a secure parking space! Benefit from the attractive online parking offers of Milas Bodrum Airport

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Flight Information
Flight Information

Real-time information of arrival and departure flights at Milas Bodrum Airport

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Frequently Asked Questions

Unfortunately, Luggage Custody Service is not available.
Please click here for details on liquid restrictions.
Visa Office is located at the International Terminal Arrivals Floor, before the passport control (on the west side). It is open 24/7. Tel no: 0 252 511 1131
For detailed information on customs procedures you can either visit www.gumruk.gov.tr or call +90 252 511 1000 Ext.: 1765.
There is no connection between the two terminals; it is a 5-minute walk.
There is a shop at the exit of arriving passengers at the domestic terminal.
Ministry of Finance departure fee stamp can be purchased from the information desk located at the international terminal departures floor.

For further information on departure fee stamp, please contact: 0 252 511 10 00

Note: The departure fee stamp payment must be made before the passport control.

Please go to Tax-free desks located on the international terminal departures floor to complete the required transactions.
TAV Lost & Found offices provide service 24/7 at the information desks of domestic and international terminals.

Telephone: 0252 511 10 00

There is no hairdresser service in our terminals.
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