Lost & Found Office

Lost & Found Office

In the event you forget any of your belongings in front of the terminal, at the parking garage, check-in hall, gate area, entrance security, gate area security (excluding on board), please kindly contact Lost & Found Office in the Terminal.

Domestic Terminal: Phone: +90 252 511 1100 E-Mail: BJV.Danisma@tav.aero

International Terminal: Phone: +90 252 511 10 00 E-Mail: BJV.Danisma@tav.aero

 

 

AIRPORT

 TYPE OF THE LOST ITEM  

Large Size

Medium Size

Small Size

  

Price (TL/Day)

 

2nd and 3rd Day

 4th Day and More 2nd and 3rd Day 4th Day and More 2nd and 3rd Day 4th Day and More  
 

Milas-Bodrum

256,80

19,20

175,20

15,60

112,80

9,60

  


 

Lost and Found Property General Principles          
-  The prices indicated in the tariff schedule are for 24 hours (1 day) and lost baggage kept in a shorter period (hourly) is free-of-charge. Charging starts on the 2nd day following the lost property is recorded in the Lost and Found Property Document/Form.
-  The practice is based on the Lost and Found Property General Principles.
This tariff is not applied in the following conditions;
-  Small size properties such as eyeglasses, watches, mobile phones, wallets, etc. are free-of-charge. In addition,regardless of size, forgotten medicial supplies(wheelchair,medicine,respirator,prosthetic limb, etc.) are not charged.
-  Prices in the tariff include VAT.          


In the event you forget or lose your belongings on board or on baggage claim belts at the baggage claim area; or your luggage is missing or damaged, please kindly contact the Lost & Found Office of the Ground Handling Services Company that your Airline is provided service.

Contact:

Turkish Airlines Lost & Found Office:

It is located at the domestic and international arrivals floors. The lost baggage can also be followed up on the Turkish Airlines website.

Phone: 0 507 737 37 68/ 0 252 523 03 60

Working Hours : 24/7

e-mail : bjvlostfound@tgs.aero

Havaş Lost & Found Office :

It is located at the domestic and international arrivals floors.

Phone: 0 252 523 0040 - 1255 / 444 0 487

Working Hours : 24/7

e-mail : bjvll@havas.net

Çelebi Lost & Found Office :

It is located at the domestic and international arrivals floors.

Phone : 0 549 814 1095

Working Hours : 24/7

e-mail: www.celebiaviation.com

Frequently Asked Questions

Luggage Custody Service is  available.
Please click here for details on liquid restrictions.
Visa Office is located at the International Terminal Arrivals Floor, before the passport control (on the west side). It is open 24/7. Tel no: 0 252 511 1131
For detailed information on customs procedures you can either visit http//gumrukrehberi.gov.tr or call +90 252 511 1000 Ext.: 1765.
There is no connection between the two terminals; it is a 5-minute walk.
There is a shop at the exit of arriving passengers at the domestic terminal.
Ministry of Finance departure fee stamp can be purchased from the information desk located at the international terminal departures floor.

For further information on departure fee stamp, please contact: 0 252 511 10 00

Note: The departure fee stamp payment must be made before the passport control.

Please go to Tax-free desks located on the international terminal departures floor to complete the required transactions.
TAV Lost & Found offices provide service 24/7 at the information desks of domestic and international terminals.

Telephone: 0252 511 10 00

There is no hairdresser service in our terminals.
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