WE ARE IN DEEP SORROW

WE ARE IN DEEP SORROW

On June 28th, 2016, a heinous terrorist attack was carried out towards not only Istanbul Atatürk Airport, but also entire Turkey as well as humanity. The vicious terrorist attack targeted completely innocent civilians, our passengers, who were trying to reunite with their loved ones. The attack also targeted airport personnel and government officials endeavoring to perform their duties devotedly with best of intentions every day. The attack targeted our families. The attack targeted dedication, courage and honor of humanity.

We will hold hands, join forces, stand united, act in solidarity and show them how strong we are. We would like to convey our sincere condolences to the family and friends of the victims, our colleagues, government officials and to all people in Turkey.

TAV Airports

 

Frequently Asked Questions

Luggage Custody Service is not  available.
Please click here for details on liquid restrictions.
Visa Office is located at the International Terminal Arrivals Floor, before the passport control (on the west side). It is open 24/7. Tel no: 0 252 511 1131
For detailed information on customs procedures you can either visit http//gumrukrehberi.gov.tr or call +90 252 511 1000 Ext.: 1765.
There is no connection between the two terminals; it is a 5-minute walk.
There is no area where you can rent a mobile phone. To purchase a SIM card, you can visit the Vodafone store in the domestic departures hall or the Turkcell, Vodafone, and Turk Telekom stores in the international arrivals hall.
As of January 1, 2025, the printed Overseas Departure Duty stamp application has been abolished. You can make your Overseas Departure Duty payments through the Digital Tax Office, the GİB Mobile Application, internet and mobile branches of participating banks, cash desks and ATMs, PTT, tax offices, or the payment desks and kiosks at the airport.

Note: The departure duty payment must be made before the passport control.

Please go to Tax-free desks located on the international terminal departures floor to complete the required transactions.
TAV Lost & Found offices provide service 24/7 at the information desks of domestic and international terminals.

Telephone: 0252 511 10 00

There is no hairdresser service in our terminals.
Calculate