Environmental Policy

Environmental Policy

TAV Airports Holding which is one of the leader companies in the sector has adopted leading applications on environmental impact. The goal of TAV Airports Holdings is to create an environment suitable for the community. We continue our operations with the responsibility towards environment. We take into consideration the environmental issues during the design and construction processes of our buildings and act with the principle to respect the interaction between the community and natural environment. The key factors of our environmental policy is based on economic and ecological efficiency and sustainability principle.

TAV Ankara utilises its existing energy resources in the most effective manner possible, and ensures effective energy utilisation without sacrificing from comfort. It implements energy activities in line with its “Sustainable Development” policy. It registers the greenhouse gas emissions under control, checks the reduction methods, implements and ensures the continuity thereof.

Nuray DEMİRER
General Manager

Covid19: Travel Safe

International arrival passengers will have their body temperatures checked and in case of suspicion, passengers will be directed to the health units.

All arrival areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

Baggage conveyor systems are disinfected frequently.

Aviation is a highly regulated industry due to the global character of the business. In Turkey, the precautions to be taken at airports against COVID-19 are defined in the “Airports Pandemic Precautions and Certification Circular”, issued by the Directorate General of Civil Aviation (SHGM). We have implemented these precautions fully at our airport.

As TAV Airports, our global footprint reaches 100 airports in 30 countries. Through this know-how, we have implemented precautions that go beyond legal requirements. Our staff is trained regarding the new regulations and code of conduct.

The duty-free at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at duty-free shops.

Duty-free areas and storage areas are frequently disinfected.

We recommend using contactless payment options.

The precautions taken at our airport can be grouped under three main areas.

Firstly, we have mapped the movement of passengers and staff inside the airport and configured a flow that would enable everyone to keep safe physical distance with other in every step of the way. Secondly, we have increased the frequency of disinfection and hygiene works. Thirdly, we have made arrangements to minimize contact between passengers and airport staff.

The prayer areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

To protect yourself and others, you are required to wear a mask at all times during your journey in the airport. Passengers without a mask will not be allowed inside the terminal and will not be able to board the plane. Irregularity to comply with this rule may result in penalties.

We kindly remind you to wear a mask during your trip to and from the airport with public transportation.

No, you can still check-in to your flight when you arrive at the terminal. On the other hand, for a faster and safer experience, we recommend to complete your online check-in before arriving at the terminal, whenever possible.

We have implemented signage for you to keep your physical distance with others during security control. Please adhere to directions.

X-ray machines and trays are disinfected frequently.

Your body temperature will be checked with thermal cameras upon entering the terminal. Anyone with a body temperature above 37.5C will be directed to the health authorities. We kindly remind you to put on your mask before entering the terminal building.

Until further notice, only passengers and airport staff will be allowed inside the terminal. Please wait in the carpark to welcome guests.
We recommend that you arrive at the airport at least 2 hours before your flight for domestic flights, and 3 hours for international flights.

The lounges at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

During this phase, some facilities at our airport may be closed to service. For detailed information: www.primeclass.com.tr

The F&B points at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at F&B points.

F&B areas, kitchens and storage areas are frequently disinfected.

We recommend using contactless payment options.

All waiting areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

Boarding will begin from the back of the aircraft and proceed to front row seats. Please wait for your turn.

Boarding pass and ID checks are configured to minimize contact with others.

Passengers without masks won’t be allowed to board the airplane.

Useful Information

Shopping & Dining
Shopping & Dining

See the full range of shops in our shopping universe. At the airport you'll find a great selection of shops within fashion, electronics, design and souvenirs

Parking
Parking

Your way to a secure parking space! Benefit from the attractive online parking offers of Milas Bodrum Airport

Flight Information
Flight Information

Real-time information of arrival and departure flights at Milas Bodrum Airport

Frequently Asked Questions

Unfortunately, Luggage Custody Service is not available.
Please click here for details on liquid restrictions.
Visa Office is located at the International Terminal Arrivals Floor, before the passport control (on the west side). It is open 24/7. Tel no: 0 252 511 1131
For detailed information on customs procedures you can either visit www.gumruk.gov.tr or call +90 252 511 1000 Ext.: 1765.
There is no connection between the two terminals; it is a 5-minute walk.
There is a shop at the exit of arriving passengers at the domestic terminal.
Ministry of Finance departure fee stamp can be purchased from the information desk located at the international terminal departures floor.

For further information on departure fee stamp, please contact: 0 252 511 10 00

Note: The departure fee stamp payment must be made before the passport control.

Please go to Tax-free desks located on the international terminal departures floor to complete the required transactions.
TAV Lost & Found offices provide service 24/7 at the information desks of domestic and international terminals.

Telephone: 0252 511 10 00

There is no hairdresser service in our terminals.